Salesforce opens up Lightning Bolt portal templates for particular business needs

Salesforce has brought bolts to its Lightning. Last 12 months, the company released generalized self-service portal templates using its group Cloud, for agencies’ purchasers, partners, and personnel. The templates were built with the business’s Lightning framework. Lightning allows portals for internet and cellular apps to be simply assembled by the use of the use of drag-and-drop practical components, like an organizing tool for group routine or the potential to share files amongst a crew. Pretty much a thousand Lightning communities were created by way of corporations with these templates. European telecommunications company Sky, for example, created a community of its users, while Unilever employed it for worker Communities that spanned brands. Salesforce says its analysis shows that, for such makes use of as case resolution, employee engagement, associate earnings, and client pride, on-line communities can boost efficiency by means of 40 or extra %. Now, Salesforce has launched the subsequent section of portal templates, called Lightning Bolt. A componentized portal building device changed into made accessible to ten Salesforce partners — together with Accenture, Deloitte, and Cognizant — to create a dozen business-specific portal templates that encompass built-in logic and workflow, like advice engines, e-commerce, and case management. Like the original templates, these

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